HUMAN SKILLS
LEADERSHIP LAB
Build Internal Skills for External Results
PARTNER WITH SARAH LANG
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Building your team’s human skills – or “soft skills” – helps you and your organization thrive in today’s competitive market.
When people develop their human skills like communication, empathy, and compassion, they can form better and longer-lasting relationships with clients and coworkers.
These stronger working relationships all help to increase workplace innovation, flexibility, collaboration, and productivity.
Future-proof your team by strengthening these essential skills to handle new challenges, adapt to advanced technology, and stay competitive in the global market.
Human skills training is a perfect fit if you’re looking for an employee engagement opportunity that:
Supports employees to develop their own sense of personal leadership, creativity and resourcefulness
Facilitates better communication – both internally and with external stakeholders
Inspires collaboration, teamwork, and global thinking in our increasingly divisive world
Improves your work culture for increased productivity and retention.
YOUR FACILITATOR:
Sarah Lang is a leading human skills instructor and coach at some of Canada’s top universities, including the University of Toronto, McMaster University, and Toronto Metropolitan University.
Sarah is also a regular facilitator and consultant for the Google Mastery Faculty, select government institutions, and public and private organizations offering human skills training.
Through her Human Skills Leadership Lab, professionals and teams gain more self-awareness and stress management strategies, sharpen their communication and presentation skills, build their leadership presence, and learn how to inspire, engage and motivate others.
WHAT IS THE HUMAN SKILLS LEADERSHIP LAB?
The Human Skills Leadership Lab is a customizable 6-module training program designed to support your team’s ability to connect, communicate and lead more effectively by strengthening their human skills.
This training combines instruction, group discussion and hands-on learning using real-life scenarios. Participants learn quickly and gain the confidence to start practicing immediately – creating a more positive and productive workplace.
The program includes 6 Core Human Skills Workshops centred around the three key and inter-related pillars of human skills:
Leadership
Our ability to lead ourselves effectivelyCommunication
Our ability to share our ideas with othersPresence
Our ability to feel and demonstrate a positive presence that can motivate others to take meaningful action
Today’s most successful leaders use these sophisticated human skills to exercise their empathy and communicate thoughtfully to inspire collaboration, teamwork, and global thinking in our nuanced and complex world.
If your team is looking to improve the ways they connect and communicate with each other and external stakeholders, the Human Skills Leadership Lab will transform their sense of self leadership, the impact they make through their work, and lead to long-term success.
CLIENTS & PARTNERSHIPS
Today’s most successful leaders use these human skills pillars to exercise their empathy and communicate thoughtfully to inspire collaboration, teamwork, and global thinking.
COLLABORATION
Improve your team’s capacity to navigate diverse perspectives and work together effectively.
ADAPTIVENESS
Support long-term organizational success by helping your team become adaptable, resilient, and open to learning in the face of technology, industry trends, and global market changes.
CULTURE
Attract and retain top talent by building a positive organizational culture characterized by trust, respect, and open communication.
EFFECTIVENESS
Improve performance by empowering your leaders and managers with the training they need in emotional intelligence, adaptability, and decision-making.
THIS CUSTOMIZABLE PROFESSIONAL DEVELOPMENT PROGRAM COVERS 6 WORKSHOP MODULES:
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Leadership begins within.
Personal leadership is the cornerstone of effective leadership, providing the self-awareness, authenticity, and foundation needed to guide oneself and others toward success and positive outcomes.
In this transformative Personal Leadership workshop, participants will embark on a journey of self-discovery, become attuned to their impact, and explore what it means to lead authentically.
Participants will:
Enhance their self-awareness by exploring their strengths and values and consider how these play into their own versions of authentic leadership.
Clarify their leadership style, resulting in more confident and effective decision-making.
Better understand their impact, allowing them to reflect on workplace interactions and relationships and consider how to influence and inspire others positively.
When your team members are empowered with the practice of personal leadership, they help create a positive organizational culture. Their values and behaviours set the tone for workplace culture and inspire collaboration, trust, and a shared sense of purpose.
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Build a strong, positive mindset to fuel your leadership.
Mental Fitness is a transformative, practical, hands-on workshop that gives participants the exercises and tools to shift negative thinking patterns into positive “Sage”-like thinking.
Based on the New York Times bestselling book Positive Intelligence by Shirzad Chamine, this workshop builds the pillars of mental fitness to create sustained improvements in performance, engagement, well-being, creativity and leadership across your organization.
Participants will:
Use mental and emotional energy more effectively by learning a repeatable framework to bypass and process negative thinking patterns and activate positive, empowering thoughts.
Boost teamwork and collaboration as participants become more resilient, productive and in control of their actions and emotions.
Improve their ability to develop others, contributing to a productive work culture.
Mental Fitness training helps teams reduce conflict, friction, and stress to deliver positive results that grow the bottom line and improve overall well-being.
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Learn to speak with confidence and clarity.
Empower your team to master the fundamentals of public speaking so they can express themselves with confidence and clarity.
This workshop gives participants the tools and techniques to properly plan, structure and deliver a memorable presentation or speech.
Participants will:
Learn how to deliver a compelling, powerful message by effectively using voice, gesture and body language.
Understand the critical success factors of public speaking that can be adapted to all professional settings.
Understand how to manage anxiety and show up with confidence.
Participants will walk away from this learning module with well-rounded skills to improve their public speaking and enhance their confidence and overall communication abilities in professional and personal settings.
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Take your public speaking to the next level.
Build on the skills acquired in module 3 with increased practice, more advanced techniques, and the addition of live feedback. Participants will take their public speaking to the next level by learning how to convey credibility and authenticity, facilitate a productive meeting, lead a discussion, and create persuasive presentations.
Participants will:
Practice persuasive strategies to convince decision-makers and speak with authority to monitor, mentor and motivate.
Increase their impact when delivering communication, challenges and opportunities.
Practice presenting data effectively via the use of visual aids, props and PowerPoint
Participants will hone their own unique and memorable presentation style and learn how to better engage their audience through storytelling, humour, and creating interactive moments. Participants will walk away with a more advanced understanding of presentation delivery, enabling them to speak up at the boardroom table and effectively engage with senior-level stakeholders and decision-makers.
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Inspire confidence through authentic, impactful presence.
“Presence” is the essence of being that sets you apart as a modern leader. It influences how you are perceived, trusted and followed. Presence also plays an important role in creating a positive, high-performing, and successful work environment.
In this workshop, participants will:
Build confidence to keep the attention and trust of their teams. Acquire techniques to maintain composure and presence in high-pressure situations.
Understand the components of executive presence and how to embody them. Project leadership confidence and influence with a powerful and authentic presence.
Learn the art of strategic storytelling as a leadership tool. Craft narratives that captivate, inspire, and effectively convey vision and values.
This training catalyzes personal growth, confidence, and heightened self-awareness – each playing a leading role in participants’ success and overall well-being.
Participants will understand the positive impact of enhanced leadership presence and how it ripples through the organization. They will learn to foster a culture of engagement, trust, and productivity to create long-term organizational success.
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Drive engagement and connection.
A leader’s ability to connect and foster meaningful engagement from their team is essential in today’s dynamic workplace. This training workshop will equip participants with the tools and techniques to drive engagement, build strong connections, and coach their team members.
Participants will…
Learn how to support and guide team members and build confidence in their ability to inspire trust and collaboration.
Acquire a practical framework for initiating and navigating challenging conversations so tough issues are addressed with empathy and clarity, fostering a positive and constructive team environment.
Practice coaching skills using the GROW model, a powerful coaching model that empowers team members, drives professional growth, and creates a culture of continuous improvement.
Participants will walk away from this learning module with actionable strategies to strengthen team dynamics, and become a leader who not only manages but inspires.
All learning modules are interactive and include live coaching and facilitation from Sarah Lang.
Each module has a customized Workbook to deepen learning and capture reflections and insights.
1:1 coaching or advanced training sessions can be added to any learning module.
The Human Skills Leadership Lab can be fully customized to your organization’s needs.
Sessions can be offered in-person or virtually.
“Sarah has created and delivered custom programs on leadership and communication
for our 7-month program for cybersecurity leaders from across Canada. Her sessions, activities, and after-class discussions are invaluable. Relevant content and top-notch facilitation.”
“Sarah supported our team by delivering a training series on building resilience - and what an absolute pleasure it was to work with her. The feedback from participants was fantastic. Sarah brings creativity, clarity, professionalism - the whole package. Absolutely recommend working with her to any organization or team.”